Making IT happen

Vacancies

Digital Transformation Specialist/Consultant

ATIC is looking for a Digital Transformation Specialist oriented at the promotion and development of the ICT sector through establishment of partnerships and network between state authorities, private sector, civil society organizations, actively involved in digital skills and jobs of different categories of population. The Digital Transformation Specialist is responsible for identification of National Coalition on Digital Skills and Jobs potential members, initiation of working groups and meetings for setting up joint goals and designing the documents for establishment and future operation of National Coalition.

The consultant will provide strategic and technical support to ATIC educational initiatives in promotion of digital skill and jobs development in the growing digital economy.

General Responsibilities:

– Research the progress of digital transformation process in the country;

– Identify stakeholders and initiatives related to digital skills and jobs;

– Keep dialog with partners in establishment of National Coalition and joint initiatives

– Evaluate 4 priorities and directions: Digital skills for ICT sector, for education, for labour market, and for all;

– Elaborate recommendations for various initiatives aimed at improvement of digital skills in different sectors and domains.

– Maintain close and transparent communication with all private, corporate and institutional donors;

– Establishing the strategic and long-term direction of the project and its sustainability.

– Elaborate and submit narrative reports.

Specific Responsibilities

Below are specific tasks to be delivered by the incumbent:

· Identifying potential National Coalition on Digital Skills and Jobs members;

· Identifying the goals of the National Coalition on Digital Skills and Jobs;

· Designing an action plan;

· Managing the National Coalition,

· ensure Secretariat of National Coalition on Digital Skills and Jobs;

· Promoting the National Coalition.

Qualifications:

Education: Master’s degree in Law, Business, Economics, IT, education or other areas relevant for the implementation of described responsibilities.

Experience:

At least 5 years of professional working experience in a relevant industry in private sector, public institution, international development organization or business association, or in a comparable and relevant position.

Experience in policy settings, prior technology policy experience preferred.

Experience working with government officials, industry partners, CSOs and/ or international organizations.

Skilled at advocating complex policy positions before a wide variety of audiences, persuasively and diplomatically.

Adept at building relationships at the individual level and coalitions at the organization level

Strategic thinking skills and experience addressing complex challenges.

Language Skills: Excellent oral and written communication skills. Fluency (including reading, writing and speaking) in Romanian/Russian and English is required;

Computer Skills: Working knowledge of internet, Microsoft Office (Word, Excel, PowerPoint, Outlook) and collaborative platforms;

Personal Skills:

– High communication skills and proactivity;

– Result oriented, fast learning, and open for new challenges;

– Ability to work in a fast-paced and multicultural environment, both in a team and independently;
– Mature and positive attitude, with strong sense of quality.

DELIVERABLES:

· Memorandum of Understanding/Declaration of establishment signed between member of National Coalition on Digital Skills and Jobs;
· Strategy on Digital Skills and Jobs developed;

· Action plan of operation of National Coalition on Digital Skills and Jobs 2022-2024 developed
· Promotion of National Coalition in the country and internationally;
· Participation in various meetings;
· Other required.

PLACE OF PERFORMANCE

The consultant will perform his/her duties in Moldova, as indicated in the SOW.

PERIOD OF PERFORMANCE

The assignment will begin on/about November, 2021- April, 2022.

APPLICATION PROCESS

Interested candidates shall submit CV and motivation letter, in English, by December 30, 2021 to osuruceanu@ict.md. The subject of the email will include the following information: Name/Surname/VET Digital Transformation Specialist. More details here

Project Manager Digital Dual VET Project

Background:

Tekwill is the place to be where people connect with ideas, resources, science, and industry to enhance excellence in information technology.

Tekwill brings prestige and influences the tech sector, the host university (UTM), and to Moldova by directly contributing to the entrepreneurship ecosystem. In addition, Tekwill aims to improve the skills needed within the IT sector, thereby creating high quality and well-paid jobs, and deterring the emigration of talented young people. By enabling the tech sector to continue to grow, Tekwill encourages local startups and existing companies to expand and attract international IT companies to invest in Moldova.

Tekwill is created with the support of the United States Agency for International Development (USAID) and the Government of Sweden through Sida/Swedish International Development Agency in the framework of the project “Development of Moldova ICT Excellence Center” implemented by Moldovan Association of ICT Companies (ATIC) in partnership with Technical University of Moldova.

Tekwill is a “crossroad”, where people, community, ideas, resources, science, and industry meet to identify, facilitate, and enhance excellence in information technology. Driving the Moldovan ecosystem, as a leading connecter and networking facilitator, organizing and supporting local and regional tech-related events.

Tekwill contributes to the economic development of Moldova by providing:

· World-class education and training facilities, with up-to-date curricula, lecturers and laboratories;

· Associated business development assistance;

· Relevant research and development capabilities

Tekwill is created with the support of the United States Agency for International Development (USAID) and the Government of Sweden through Sida/Swedish International Development Agency in the framework of the project “Development of Moldova ICT Excellence Center” implemented by ATIC in partnership with Technical University of Moldova.

About Dual VET:

In January 2018, the Government adopted a decision regulating the organization of initial dual VET in the RM. This creates a binding normative basis for dual VET, with clearly defined apprenticeship relations as well as mandates of state, companies and representative bodies of the economic sector. However, governance structures for public-private cooperation in dual VET are still not sufficiently consolidated. Key stakeholders involved in dual VET do not possess sufficient human resources (HR) and institutional capacities to host permanent social dialogue platforms.

Both state and private stakeholders expressed interest for further consolidating dual VET in Moldova. The adoption of the dual VET Regulation as well as the sustained increase of apprenticeships confirm such interest.

The role of private enterprises in driving dual VET has been strengthened. Around 100 companies are involved in dual VET initiatives, currently providing more than 1200 apprenticeship places yearly and subsequent employment chances to apprentices. The employability of young men and women is improved. According to a recent survey, the recruitment rate of dual VET graduates remains consistent at 60 percent, considerably higher than the 49 percent recorded between graduates of the traditional VET system.

The project “Digital Dual VET” aims at enhancing skills and knowledge of VET students by offering access to relevant educational resources. The objective of the project is to provide quality educational content for learning within dual VET institutions, but not limited.

Project Manager’s objective:

The main role of the Project Manager of “Digital Dual VET” Project, is to ensure smooth implementation of all activities, related to digitalization of 10 courses, place on developed online platform, used by VET institutions in educational process.

General responsibilities:

– Evaluate the current status of programs proposed for digitalization of Dual VET programs in Republic of Moldova;

– Develop a detailed roadmap of implementation of project activities;

– Attract/select the providers/VET experts for of content development for 10 VET courses;

– Monitoring, recording, and reporting on the progress of each activity (monthly);

– Maintain close and transparent communication with all private, corporate and institutional donors;

– Establishing the strategic and long-term direction of the project and its sustainability.

– Elaborate and submit narrative and financial reports

Specific Responsibilities

· Elaborate term of reference and organize tender for development of educational platform for online learning for VET institutions;

· Select and supervise the pool of experts for curricula development;

· Select the pool of experts to verify the curricula;

· Organize focus groups to evaluate the content absorption for various target groups;

· Create partnerships to promote Dual VET Program;

· Collect feedback from main stakeholders;

· Organize training for trainers to ensure integration of digital content into VET institutions educational offers;

Qualifications:

Education:

Master’s degree in one of the following fields (or related to): Education, Public Policy, International Development, Business, Economics, Management, STEM, and other fields that are relevant to managing a large educational project;

Experience:

At least six years of professional experience. At least three years of managerial experience. Experience of working with educational projects and/or knowledge is an advantage.

Language Skills: Excellent oral and written communication skills. Fluency (including reading, writing, and speaking) in Romanian/Russian and English is required;

Computer Skills: Working knowledge of the internet, Microsoft Office (Word, Excel, PowerPoint, Outlook) and collaborative platforms;

Personal Skills:

– High communication skills and proactivity;

– Result oriented, fast learning and open for new challenges;

– Ability to work in a fast-paced and multicultural environment, both in a team and independently;

– Mature and positive attitude, with a strong sense of quality.

DELIVERABLES:

· Initial Plan;

· Activity Report and continuation proposal;

· Samples of RFPs, SOWs or any other documentation to develop the content;

· Pool of trainers, samples of announcements, etc. for the training of teachers in available areas;

· Operational educational platform for online learning for VET students;

· User’s guidebook for LMS (learning management system)

· Monthly/semi-annual/final reports;

· Other required.

PLACE OF PERFORMANCE

The consultant will perform his/her duties in Moldova, as indicated in the SOW.

PERIOD OF PERFORMANCE

The assignment will begin on/about November 2021- June, 2022.

APPLICATION PROCESS

Interested candidates shall submit CV and motivation letter, in English, by December 30, 2021 to osuruceanu@ict.md. The subject of the email will include the following information: Name/Surname/VET Project Manager.

OPERATIONS MANAGER

Background:

Tekwill is created with the support of the United States Agency for International Development (USAID) and the Government of Sweden in the framework of the project “Development of Moldova ICT Excellence Center” implemented by Moldovan Association of ICT Companies (ATIC) in partnership with Technical University of Moldova.

About Tekwill Academy:

Tekwill Academy is a training and career guidance program for beginners aiming to become IT specialists. It facilitates the integration of new professionals into the labor market, depending on their individual talents and the real needs of employers. Tekwill Academy is an ecosystem that connects the labor market, academia, international teaching materials and IT specialists in one place, where the local workforce meets the careers of the future trough career guidance events, training programs in several complexity levels, internship programs with partner companies and international knowledge transfer programs for young IT professionals.

About the assignment:

The Operations Manager will be responsible for the oversight and implementation of annual activities part of the Tekwill Academy program. The Operations Manager will be responsible for educators management and successful planning and implementation of the education programs under the program.

Specific Duties and Responsibilities:

· Responsible for onboarding, monitoring of educators’ success and performance, collecting the feedback and providing feedback to educators; will also submit outcomes and key conclusions for further improvements.

· Responsible of coherent, consistent communication with educators and partners; create surveys upon request and submit its outcomes and key conclusions; participate in the development of communication and stakeholder involvement strategies.

· Logistical and administrative support in the organization of events, courses, other education programs; organization of upskilling trainings for educators, learners, other relevant activities.

· Provide support in managing and keeping track of financial documentation (PARs, invoices, contracts).

· Maintain files, databases of program’s stakeholders, schools, educators, and other beneficiaries.

· Assist in development and monitoring of action plans, project schedules, work processes, budgets, and expenditures.

· Perform other tasks and assignments at the supervisors’ request.

Qualifications:

· Education: Master’s or bachelor’s degree in Management, IT or Education related fields.

· Experience: Minimum one year of similar relevant experience.

· Language Skills: Excellent oral and written communication skills. Fluency (including reading, writing, and speaking) in Romanian and Russian and good level of English is required.

· Computer Skills: Proficient with Microsoft Office (Excel, Word, and Outlook).

· Other: Strong interpersonal skills – able to work effectively with different kinds of communities with different norms and communication styles.

· Demonstrated experience of successfully multi-tasking across projects and delivering results within tight deadlines.

· Keen attention to detail and an aptitude for problem solving.

· Goal-oriented, independent, committed, innovative and motivated.

· Reliable, accurate and systematic.

Deliverables (KPI) :

· Communication (email, phone, in-person) with project stakeholders

· Assistance in the organization of program activities

· Management of educators and related activities

· Monitoring the success/progress of implementing activities

· Draft documentations: contracts, memos, evaluations etc.

· Keeping track of financial documentations

· 100% accuracy in financial and contractual documentation

· Monthly updates of all databases (excels)

Period of performance:

The assignment will begin on/about January 2022 with a probation period of 3 months. The assignment will be automatically prolonged in case of positive performance on the job and mutual agreement.

Place of performance:

The consultant will perform his/her duties in Chisinau, Moldova, as indicated in the SOW.

Reporting instructions:

The consultant will report to the Tekwill Academy project manager and to the ATIC Strategic Projects Director, who will be responsible for supervising the employee’s performance.

Application procedure: Interested candidates shall submit the following documents:

· Motivation letter.

· CV of the applicant, including details of two reference persons.

The application package shall be submitted via email to: cdamaschin@ict.md and osuruceanu@ict.md with the subject line: „Operations Manager – Tekwill Academy”, by January 6, 2022 (17:00). Only selected persons will be contacted. Incomplete applications will not be considered

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SOCIAL MEDIA MANAGER

Background:

Tekwill is created with the support of the United States Agency for International Development (USAID) and the Government of Sweden in the framework of the project “Development of Moldova ICT Excellence Center” implemented by Moldovan Association of ICT Companies (ATIC) in partnership with Technical University of Moldova.

About Tekwill Academy:

Tekwill Academy is a training and career guidance program for beginners aiming to become IT specialists. It facilitates the integration of new professionals into the labor market, depending on their individual talents and the real needs of employers. Tekwill Academy is an ecosystem that connects the labor market, academia, international teaching materials and IT specialists in one place, where the local workforce meets the careers of the future trough career guidance events, training programs in several complexity levels, internship programs with partner companies and international knowledge transfer programs for young IT professionals.

About the assignment:

The Social Media Manager will act as the voice of the company to the public to generate awareness of the company and its products, being responsible for the day-to-day management of the social media profiles and content. The Social Media Manager will interact with the users of these platforms and work to create active communities. Social media manager will also analyze and interpret web and social media data, using analytics tools to track and monitor effectiveness in relation to the organizational targets.

Specific Duties and Responsibilities:

● Manage regular posts on SM platforms and respond to SM followers and clients

● Develop and implement a social media marketing plans on biweekly basis

● Develop creative and engaging social media content to stimulate customer engagement

● Develop and launch effective SMA campaigns

● Ensures the identity of the project in the copywriting process through tone, voice, and terminology

● Develop regular Newsletter campaigns

● Independently analyze and report to the marketing manager about the campaigns performance

● Closely collaborate with the marketing manager and the Designer for effective content development

● Analyze competitor activity on the local and international markets

● Perform other tasks and assignments at the supervisors’ request

Qualifications:

· Education: Master’s or bachelor’s degree in any field of study.

· Experience: Minimum one year of similar relevant experience to the position.

· Language Skills: Excellent oral and written communication skills. Fluency (including reading, writing, and speaking) in Romanian and Russian and good level of English is required.

· Computer Skills: Proficient with Microsoft Office (Excel, Word, and Outlook).

· Other: Strong interpersonal skills – able to work effectively with different kinds of communities with different norms and communication styles.

· Demonstrated experience of successful multi-tasking across projects and delivering results within tight deadlines.

· Keen attention to detail and an aptitude for problem-solving.

· Goal-oriented, independent, committed, innovative and motivated.

· Reliable, accurate and systematic.

Deliverables (KPI):

● Timely and regular publications on SM platforms

● On time responses to the SM followers and customers via SM platforms

● SMM plans and budgets

● Effective SMA campaigns

● Effective monitoring and reporting on SM campaigns performance

● Increase in sales

Period of performance:

The assignment will begin on/about January 2022 with a probation period of 3 months. The assignment will be automatically prolonged in case of positive performance on the job and mutual agreement.

Place of performance:

The consultant will perform his/her duties in Chisinau, Moldova, as indicated in the SOW.

Reporting instructions:

The consultant will report to the Tekwill Academy project manager and to the ATIC Strategic Projects Director, who will be responsible for supervising the employee’s performance.

Application procedure: Interested candidates shall submit the following documents:

· Motivation letter.

· CV of the applicant, including details of two reference persons.

The application package shall be submitted via email to: cdamaschin@ict.md and osuruceanu@ict.md with the subject line: „Social Media Manager – Tekwill Academy”, by January 06, 2022 (17:00). Only selected persons will be contacted. Incomplete applications will not be considered.

SALES MANAGER

Background:

Tekwill is created with the support of the United States Agency for International Development (USAID) and the Government of Sweden in the framework of the project “Development of Moldova ICT Excellence Center” implemented by Moldovan Association of ICT Companies (ATIC) in partnership with Technical University of Moldova.

About Tekwill Academy:

Tekwill Academy is a training and career guidance program for beginners aiming to become IT specialists. It facilitates the integration of new professionals into the labor market, depending on their individual talents and the real needs of employers. Tekwill Academy is an ecosystem that connects the labor market, academia, international teaching materials and IT specialists in one place, where the local workforce meets the careers of the future trough career guidance events, training programs in several complexity levels, internship programs with partner companies and international knowledge transfer programs for young IT professionals.

About the assignment:

The Sales Manager will work to build, maintain, and strengthen the program’s relationship with clients, implementing effective negotiation and sales techniques. The sales manager will grasp customer needs and find ways to fulfill them and will also take action to resolve any issues that arise to ensure customers are satisfied with our services.

Specific Duties and Responsibilities:

● Serving as the main point of contact between clients and the organization

● Learning the needs of clients and developing plans to meet them

● Addressing any concerns or issues a client may have and working with leadership to resolve them

● Collaborating closely with the project manager and the marketing manager to build sales strategies

● Implementing effective product/service sales strategies

● Assisting customers in finding what they are looking for and determining which product best suits their needs

● Handling order transactions

● Regularly collecting feedback and performing customer satisfaction surveys and submitting its outcomes and key conclusions

● Keeping up to date registers and client databases

● Perform other tasks and assignments at the supervisors’ request

Qualifications:

· Education: Master’s or bachelor’s degree in any field of study.

· Experience: Minimum one year of similar relevant experience to the position.

· Language Skills: Excellent oral and written communication skills. Fluency (including reading, writing, and speaking) in Romanian and Russian and good level of English is required.

· Computer Skills: Proficient with Microsoft Office (Excel, Word, and Outlook).

· Other: Strong interpersonal skills – able to work effectively with different kinds of communities with different norms and communication styles.

· Demonstrated experience of successfully multi-tasking across projects and delivering results within tight deadlines.

· Keen attention to detail and an aptitude for problem solving.

· Goal-oriented, independent, committed, innovative and motivated.

· Reliable, accurate and systematic.

Deliverables (KPI) :

● Timely updating of the registers and databases

● Accurate records of client related information

● Timely collection of feedback from clients

● Effective and timely reporting on the client related issues

● Effective communication with the clients

● % Sales (increase rate)

● Number of education activities participants

Period of performance:

The assignment will begin on/about January 2022 with a probation period of 3 months. The assignment will be automatically prolonged in case of positive performance on the job and mutual agreement.

Place of performance:

The consultant will perform his/her duties in Chisinau, Moldova, as indicated in the SOW.

Reporting instructions:

The consultant will report to the Tekwill Academy project manager and to the ATIC Strategic Projects Director, who will be responsible for supervising the employee’s performance.

Application procedure: Interested candidates shall submit the following documents:

· Motivation letter.

· CV of the applicant, including details of two reference persons.

The application package shall be submitted via email to: cdamaschin@ict.md and osuruceanu@ict.md with the subject line: „Sales Manager – Tekwill Academy”, by January 06, 2022 (17:00). Only selected persons will be contacted. Incomplete applications will not be considered.